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FAQ
Frequently Asked Questions
Everything you need to know about our LED wristbands and how they can transform your event.
1
How do Xylobands work?
2
How much do Xylobands cost?
3
What is the battery life of Xylobands?
4
What are Xylobands branding capabilities?
5
How long do Xylobands techs take to set up?
6
What kind of effects can Xylobands create?
7
How many different groups can Xylobands split into?
8
What do Xylobands offer outside of the LED experience?
9
What is the price for 2,100 LED wristbands?
10
What is the price of a XyloClassic wristband?
11
What is the price of a XyloLux wristband?
12
Is there a lower-cost wristband option?
13
I have a large event, how can I keep the costs down?
14
Does the wristband price change with quantity?
15
Is there a minimum quantity requirement?
16
Can you provide budget estimates before a full quote?
17
What information do you need for a quotation?
18
Can quotations include technician attendance, travel and hardware hire?
19
Is a hire-and-return option available?
20
Do you offer rental options?
21
Is there a rebate when wristbands are returned?
22
Can wristbands be kept as souvenirs?
23
Can our lighting technician operate the system?
24
Is the controller rental included?
25
Can clients run the system themselves?
26
Can wristbands be controlled via GrandMA or DMX?
27
Can a corporate event use wristbands without a dedicated operator?
28
Can the system operate without a full-sized lighting console?
29
Can sound-to-light activations be used instead of DMX?
30
Can wristbands remain off until activated?
31
Can equipment be delivered ahead of the event?
32
What are groups and zones, and how can they be used?
33
Can wristbands create audience animations or pixel mapping?
34
Can wristbands direct delegates between rooms?
35
What happens when someone leaves the signal range?
36
Will walls affect operation?
37
What is the signal range?
38
Can attendees vote using the wristbands?
39
What branding options are available?
40
Can full strap branding be done on small runs?
41
Can I receive branding guidelines and templates before ordering?
42
What production lead times apply?
43
Can you support international events?
44
Are duties and taxes included in international shipping?
45
What types of LED wristbands do you offer?
46
Which wristband is the brightest?
47
What's the difference between wristbands and LED lanyards?
48
What is the battery life?
49
What types of events are LED wristbands suitable for?
50
What types of events are LED wristbands suitable for?
51
Can LED wristbands be used at corporate and brand events?
52
Can LED wristbands be used at private celebrations like weddings or birthdays?
53
Are LED wristbands suitable for festivals, concerts and public events?
54
Can schools and universities use LED wristbands?
55
Can the wristbands be branded with our logo or artwork?
56
Can the LEDs match our brand or wedding colours?
57
Do LED wristbands make good souvenirs or keepsakes?
58
How are the wristbands controlled during an event?
59
Can wristbands be grouped or zoned for different sections of the audience?
60
Can the brightness be adjusted or the wristbands turned off remotely?
61
Are the LEDs bright enough to be seen in daylight?
62
What is the minimum or maximum order size?
63
How far in advance should I book my LED wristbands?
64
Do the wristbands arrive ready to use?
65
Can we operate the system ourselves, or do we need a technician?
66
Should I hire or buy the wristbands?
67
Do you ship internationally?